Yes, we offer a 30 day risk-free trial so you can test our our service and see how it resonates with your contacts. If for any reason you decide it's not for you, just let us know during the 30 Day Trial period and we'll cheerfully refund you. 

Yes, as long as they're people you know or have worked with as clients and they wouldn't be surprised to hear from you. We insert an introduction in your first mailing that explains you're providing a new service via a monthly real estate e-newsletter designed to help them get more value, safety and enjoyment out of their real estate. If you prefer to send a completely separate introduction email we'll help you do that as well.

No, actually the opposite is happening. Social media organic reach has been throttled, people are realizing that staying visible on social media takes a LOT of time, and most importantly, you don't own your social media accounts. Anyone could get locked out of their Facebook, Instagram, or TikTok account at any time, with no guarantee of ever getting their information or contacts back. Email is still the tool of professional communication, an extremely cost-effective way to build your presence, and a great tool for growing a list of contacts you'll have forever.

No, you actually don't need to have any tech skills at all. We take care of virtually everything, and if down the road you need your business photo changed out or your company information changed we're happy to take care of details like that for you as well at no charge.

Our articles are designed to appeal to the majority of current and future homeowners, including condo owners. Because we have clients throughout the U.S., we provide information that's relevant to people in all parts of the country. If your market is highly to a specific location or target demographic, then you might find that you need a more specialized message for those clients. For the vast majority of agents in the U.S. our e-newsletters are an excellent fit.

No, our terms of service do not allow this. The people on your contact list need to be people you actually have a connection with because they're current or past clients, friends, family, or colleagues, etc. They should recognize your name and not be surprised to get an email from you.

Yes, we can help with getting your list into a usable format. We completely understand that sometimes it's a seemingly small hurdle that holds us up from doing something worthwhile, often for years! We can give you instructions on how to easily get your contacts into Excel, and if you need to export them from a program you're not familiar with we can probably help you with that. Or, if you just want to get them on paper and send them as a pdf or Word document (or even handwritten), that's alright too. We don't charge extra for formatting your list unless it's a huge task, in which case we would let you know to get your approval first.

Yes, as long as they knew they were signing up for continued communication. If people sign up to get access to a downloadable resource or the MLS search feature on your website, for example, they need to be told at the point of opt in that they're also signing up to receive emails from you in the future.

Generally no, our clients either email for support or leave us a voice mail. We get back to you by email or by phone, depending on your preference. We have never had a customer service complaint in all our years in business. Focusing on providing support primarily via email allows us to make the best use of time and keep prices low. That being said, sometimes a call is the most efficient way forward.

No, our billing is always month-to-month and you can cancel at any time.

Yes, as long as you abide by our terms of service, comply with anti-SPAM regulations, and only send out information related to real estate. If so, you have the option to use your account to create your own emails and send them to your contact list. For example, some agents use this feature to tell their clients about community events or to send them local market updates.

Typically it gets sent out around mid-month. Three to five days prior to the mailing date you'll receive a generic proof that allows you to review the new content for that month. If you need any changes you're welcome to make those or to let us know. If we don't hear from you, your e-newsletter goes out on the scheduled sending date.